*For some iOS 10.3.1 users, changing the setting from ‘Mute’ to ‘Lock Rotation’ seems to fix the sound problem.ĭouble tap the home button so that you can access each app that is running and slide each of them up to close them. Lastly, try Settings > General > Use Side Switch To > and switch it back to select ‘Rotation Lock’ Toggle the side switch to ‘Ring’ (orange dot not showing)Ħ. Go back to Settings > General > Use Side Switch To > and select ‘Mute’ĥ. Toggle the side switch to ‘mute’ (the orange dot showing)Ĥ. Go to Settings > General > Use Side Switch To > and make sure ‘Rotation Lock’ is enabledĢ. IF your iPad doesĬheck the settings on your iPad, the sound issues could be related to the side switch Rotation Lock/Mute function:ġ. Some newer iPads do not have the Ring/Silent switch. If your device has a Ring/Silent switch on its side, make sure it’s toggled to ring (if you can see an orange dot, your device is muted). Try pressing the volume ‘up’ button or disable ‘AirPlay’ mode in the control panel. You may have accidentally pressed the volume ‘down’ button or accidentally accessed ‘AirPlay’ mode. If you are using an Apple device, please try the following: Try pressing the volume up button or disable “AirPlay” mode in the control panel. Sometimes it’s easy to accidentally press the volume down button or accidentally access “AirPlay” mode.
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